Contact a Family provides advice, information and support to families with disabled children across the UK.
- Contact a Family is the only UK charity to work with any family with a disabled child, whatever the child's disability or condition.
- Contact a Family believes that families with disabled children, and the children themselves, should be able to participate fully in society. To this end we campaign to improve the circumstances of these families, and provide advice and information to parents to help them access the services and support they need.
- Our national freephone helpline, Tel: 0808 808 3555, e-mail: helpline@cafamily.org.uk, provides advice and information on all aspects of bringing up a disabled child.
- Specialist local knowledge is provided by our volunteer parent representatives, nation offices in Scotland, Wales and Northern Ireland, English regional offices and London projects. Our offices also run workshops and events for parents and families. In some parts of the UK, our Family Support Service provides support for families, to help them over a crisis or to resolve a particular issue.
- Where possible, we put parents in touch with others in the same situation, either through existing condition support groups, or by helping parents set up new support groups. For children with very rare conditions we can link families on a one to one basis through our helpline or through our dedicated website at http://www.makingcontact.org.
- Publish an annual Contact a Family Directory - The essential guide to medical conditions, disabilities and support.
- Work increasingly with groups of parents and professionals to develop consultation and participation programmes, which help ensure that local services - health, social care and education - are designed to meet local needs.
Describing Contact a Family
In UK publications we like to be describes as follows.
- Contact a Family provides advice, information and support to families with disabled children across the UK. Parents can telephone their freephone helpline on 0808 808 3555 Monday to Friday, 10am-4pm, and Monday 5.30-7.30pm, e-mail: helpline@cafamily.org.uk or visit their website, www.cafamily.org.uk
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