Planning and delivering health services that meet families’ needs
On this page we will be providing information material to support people involved in the commissioning and management of services. Scroll down to find out more. We will be adding to it over the course of the year. Topics include:
- Improving access to health services for families of disabled children
- Improving paediatric wheelchair services
- Improving continence services
Improving access to health services for families of disabled children
Problems and Solutions download a summary of problems families commonly experience in visiting the GP/clinics/hospital and ways to get around them
Hospital passports - working with parents
Bristol Children’s Hospital has developed an online hospital passport for children and young people with disabilities.
Addensbrooke hospital has developed two passports, one for children and young people with additional needs, and another for adults as well as pictures to assist staff communicating with people who find it difficult to speak.
Improving the hospital experience for people with learning disabilities This report from the NHS East of England and its accompanying materials has been developed to improve acute hospital services provided for adults with a learning disability and adults with autism. Much of it is also relevant for children and young people with additional needs.
Improving paediatric wheelchair services
Contact a Family working with NHS East of England recently consulted with parents about their experience of wheelchair service - see what they said here
Following this consultation parents and professionals worked together to develop the Key Features of an Effective Service – you can download their findings here
Parents worked with a Primary Care Trust to specify their requirements for a wheelchair service – you can download a sample specification of this service here.
Download and read our wheelchair 'Any Qualified Provider' briefing paper
Improving continence services
Download our briefing paper on continence services. The document contains:
- a summary of problems families commonly report about continence services and how their solutions
- information for forums from areas which are rolling out 'Any Qualified Provider' in continence services over the next few months
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