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This is a (printer friendly) extract from The Contact a Family website, which is one of the leading information resources for families of disabled children and those who work with them. The full online version of this page can be found at
http://www.cafamily.org.uk/families/rightsandentitlements/disabledchildrensservices/index.html

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Disabled children's services

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Contact a Family supports adapted trolley campaign – join our drive!

Nov 06 2009

A mum from Devon has successfully persuaded her local Sainsbury’s to purchase a specially adapted trolley seat for disabled toddlers.

She is now calling for every supermarket to stock the adapted trolley and Contact a Family is supporting the campaign.

Julie Evett said: “The experience of going shopping for my daughter Rose is really stimulating. She loves the sounds and smells and the experience helps her development. I think disabled children should be out and about with their parents enjoying life to the maximum, not hidden away and isolated. This trolley has given us a new lease of life and I’d like to see all the major supermarket chains stock at least one.”

Julie was determined to take Rose, aged three, shopping and not isolate her from the rest of society. Rose has an undiagnosed brain disorder and can’t sit up unaided or support her head.

The typical supermarket trolley seats didn’t give her enough support and would have been dangerous to use. Julie struggled to push Rose in her wheelchair as well as push a trolley, so often had to leave Rose at home.

Julie approached Sainsbury’s in Barnstaple North Devon about the difficulties she was experiencing and Customer Services Manager, Katie Southworth, agreed to order a specially adapted trolley.

Julie has set up a Facebook petition group Every Supermarket needs this new disabled trolley to support her campaign. Contact a Family is urging families to sign up to the group to help families get out and about doing everyday activities that other families enjoy.

Srabani Sen, Chief Executive of Contact a Family, said: “Families with disabled children are often unfairly isolated. We campaign to reduce this isolation and help families lead ordinary lives. This adapted trolley is a simple, practical solution to help families with disabled children take part in an everyday activity and we urge all supermarket chains to stock one and make a big difference to the lives of many UK families.”

 

As a parent, you have the right to ask for your child’s needs to be assessed by the social services department (in Scotland this is known as the social work department, and in Northern Ireland it is the health and social services trust). You also have the right to ask for an assessment for yourself. An assessment could lead to services for your disabled child being provided, or services to help you as their carer.

What is a social services assessment?

Assessments are the first stage in sorting out what help you need from social services. A social worker, probably from the children with disabilities team will carry out this assessment and organise any care and support that is agreed. The social worker will probably visit you at home to talk about what support and services you think you need. Try to prepare for the visit. Focus on things which would help you and your child. It may be a good idea to make notes and write down any questions you have.

During the assessment the social workers must involve you, your child and anyone else who helps care for them. This is because social services have to take into account the particular needs of your child in relation to their health, development, disability, education, religion, racial origin, cultural and linguistic background, and the degree to which these needs are being met at the moment.

What services can I get?

Local authorities have a duty to provide certain services to disabled children. The kind of services that may be offered include:

  • Practical assistance in the home
  • Provision of, or support in acquiring, a radio, television, accessing a library, or similar recreational facilities
  • Recreational facilities outside the home and help to use educational facilities
  • Travel and other assistance
  • Home adaptations and facilities
  • Holidays
  • Meals
  • Telephone and other related equipment.

Other services may be provided by the local authority such as advice and guidance, laundry services and financial help in exceptional circumstances.

Register of disabled children in England and Wales

In order to identify the extent and level of services needed to comply with their general duty towards children with disabilities, local authorities have to keep a register of disabled children. Your social worker will be able to tell you what is happening in your area. You don’t have to register your child, and if you don’t register, it doesn’t mean you won’t get any services. However, registration can help the local authority and other agencies plan the right level and mix of services in your area and may be used to provide you with information about support and services.

How to request an assessment

Many social services departments have ‘children with disabilities’ teams. You should find the number in the telephone directory under the name of your local authority, social services or children’s services, or ring our helpline for information. You can also ask your GP, health visitor, community nurse, paediatrician or voluntary organisation to contact social services on your behalf.

It’s a good idea to put your request in writing and to keep a copy of your letter. The request doesn’t need to be detailed but should include:

  • your name and address
  • details of who is in your household, including any other children
  • a brief description of your child’s disability
  • what kind of extra help your child needs
  • whether you need help urgently.

If you need more information

 

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