Area covered
Contact a Family's regional office for North West England covers Cumbria, Lancashire, Greater Manchester, Merseyside and Cheshire.
Office address
Contact a Family North West England
6th Floor
St. James House
Pendleton Way
Salford
M6 5FW
Tel: 0161 743 0700
Fax: 0161 743 0711
e-mail: northwest.office@cafamily.org.uk
Map
Who we are
The office is staffed by:
Also based at this office are our:
Family workers
Our family workers offer parents one-to-one help and support through times of need.
Volunteer parent representatives
Our volunteer parent representatives are all parents of disabled children and offer peer support and local signposting.
How we can help
Information, advice and support
We offer information, advice and support to parents and carers of children with any special need or disability as well as professionals working with families.
Workshops and conferences
We organise workshops and conferences for parents (which professionals can sometimes attend) based on local interest. These are an opportunity for parents to come together and share their experiences.
Newsletter
Contact a Family North West produces a quarterly newsletter. It offers information on sources of local support, events, topics of interest to families such as benefits, holidays and national organisations. The newsletter is available to both parents and professionals free of charge. To receive your copy e-mail: northwest.office@cafamily.org.uk or Tel: 0161 743 0700.
Training
We can provide training to professionals and groups on issues that affect families of children with special needs.
Group support
We offer support to the development of new parent groups and help to strengthen existing groups.
Working with professionals
Working alongside professionals Contact a Family North West ensures that the needs of parents, carers and children with special needs are represented.
If you would like to find out more about Contact a Family North West England, please telephone, write or e-mail us at the above address.
Contact a Family gratefully acknowledges the generous support of the Freemasons' Grand Charity for our work in the North of England.
Debt advice in Greater Manchester
If you live in the Greater Manchester area then staff from the Citizens Advice Bureau can help. They can give advice over the telphone or do home visits for families anywhere in Greater Manchester or appointments at your nearest Bureau. If you experiencing any financial difficulties, contact Rosie Duff or Alison Huntin in confidence, e-mail: chdis1@cabnet.org.uk or make an appointment with them by telephoning our freephone helpline on Tel: 0808 808 3555. You can also contact them directly on the second Monday of the month on Tel: 0161 206 0287.
Debt advice in Liverpool
Contact a Family has entered into a pilot project with Citizens Advice Bureau to improve the supply of face to face debt advice to families with disabled children. The Liverpool area is one of the pilot areas in which the new service has started. There is one worker in Wavertee CAB, Pat Scanlon, who offers advice and help for families with disabled children anywhere in the Liverpool area. If you are in financial difficulties call the Wavertree CAB admin number, Tel: 0151 522 1401 and ask to make an appointment with Pat for the Contact a Family debt advice service.
This project prefers clients to be able to travel to Wavertree CAB (5-10 mins walk from Wavertree Tech Park or Edge Hill stations, or on bus route 79abc or d, 78,14, 61 or 73.) They can also make an appointment for you at Alder Hey Hospital where they hold regular outreach. Pat can do home visits but please note that he is visually impaired and will be accompanied by a guide dog.
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