Area covered
Contact a Family's regional office for the West Midlands covers the areas of Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Shropshire, Solihull, Staffordshire, Stoke on Trent, Telford & the Wrekin, Walsall, Warwickshire, Wolverhampton, and Worcestershire.
Office address
Prospect Hall
12 College Walk
Selly Oak
Birmingham
B29 6LE
Tel: 0121 415 4624
Fax: 0121 415 4922
Email: westmids.office@cafamily.org.uk
Who we are
The office is staffed by:
Volunteer parent representatives
Our volunteer parent representatives are all parents of disabled children and offer peer support and local signposting.
Free national helpline - 0808 808 3555
The Contact a Family freephone helpline is staffed by experienced advisers and is a one stop shop for parents and other family members caring for a disabled child.
Our advisers can help with:
- benefits or tax credits issues
- assessments and statements of special educational needs
- details of local parents support groups
- information about your child's condition
- how to access help with getting a break from caring
- details of charities which give grants to families with disabled children
- advice and information on any other aspect of caring for a disabled child
Also, the helpline has a registered immigration adviser who can give basic advice in immigration matters.
How we can help
Information, advice and support
We offer information, advice and support to parents and carers of children with any special need or disability as well as professionals working with families.
Workshops and conferences
We organise workshops and conferences for parents (which professionals can sometimes attend) based on local interest. These are an opportunity for parents to come together and share their experiences. Previous topics have included the needs of siblings, transition and negotiation skills.
Newsletter
Contact a Family West Midlands produces a quarterly newsletter. It offers information on sources of local support, events, topics of interest to families such as benefits, holidays and national organisations. The newsletter is available to both parents and professionals free of charge.
Training
We can provide training to professionals and groups on issues that affect families of children with special needs.
Group support
We offer support to the development of new parent groups and help to strengthen existing groups.
Working with professionals
Working alongside professionals Contact a Family West Midlands ensures that the needs of parents, carers and children with special needs are represented.
If you would like to find out more about Contact a Family West Midlands, please telephone, write or e-mail us at the above address.
Debt advice for Stoke-on-Trent, Walsall & Wolverhampton
Contact a Family has entered into a pilot project with Citizens Advice Bureau to improve the supply of face to face debt advice to families with disabled children. The Stoke-on-Trent,Walsall and Wolverhampton CAB area is one of the pilot areas. This project is not currently able to offer home visits for families, although the service will provide this in the future. Appointments can be made to see the debt adviser, at Stoke-on-Trent,Walsall and Wolverhampton CAB. Contact our helpline on 0808 808 3555 to make an appointment.
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