Although Contact a Family covers the whole of the UK and has offices in several London Boroughs, we do not have a staffed office in this Borough at present.However please do check the list below for the resources that are available.
Free national helpline 0808 808 3555
Our freephone helpline can give you information, support and advice.Our advisers can help with:
- benefits or tax credits issues
- assessments and statements of special educational needs
- details of local parents support groups
- information about your child's condition
- how to access help with getting a break from caring
- details of charities which give grants to families with disabled children
- advice and information on any other aspect of caring for a disabled child
- the helpline has a registered immigration adviser who can give basic advice in immigration matters.
We also have access to over 170 languages through our interpreting service.
Information for families
We also hold lots of useful local information for families, including details of your nearest:
- Children’s centre – a centre offering a range of information, support and activities for children under 5 and their families.
- Family information service – free and impartial information on childcare and family services for parents of children and young people aged 0-19.
- Parent partnership service – free and impartial information, advice and support for parents of children and young people with special educational needs (SEN).
- Parent support group – a group of parents meeting regularly to offer each other mutual support and information.
These are just some of the services offering support to families of disabled children – for more information about the full range of services in your area, contact our helpline.
Information for professionals
If you are a professional worker and would like to make an enquiry please contact our library and information team.
Information on starting a local group
If you are interested in starting a local parents group, we are happy to advise and help. See our supporting groups section for details of how we can help.
Debt advice in London
Contact a Family has entered into a pilot project with Citizens Advice Bureau to improve the supply of face to face debt advice to families with disabled children. The Greater London area is one of the pilot areas in which the new service has started. There are seven workers based in Camden CAB who offer advice and help for families with disabled children anywhere in the Greater London area. They will arrange to visit you at home anywhere in London. If you would like to make an appointment, please call the Contact a Family helpline on 0808 808 3555 and we will arrange an appointment for you.
Money problems? We need your views!
In partnership with Contact a Family and the Royal National Institute for Blind People (RNIB), Citizens Advice is currently seeking information about the experiences of disabled people and their carers who have had financial difficulties.
If you are disabled, or there is someone in your household who is disabled, and you have had difficulties paying bills or are in debt, we would like to hear from you.
If you are in this situation, we would be very grateful if you could spend a short time answering a few simple questions. There are eleven questions altogether.
The results of this survey will be used to inform our report on debt and disability which will be published in spring 2011. Click here to take the survey
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Cash Counts
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