Financial help with fuel bills

The Warm Home Discount scheme

This scheme may lead to a rebate worth up to £140. You will qualify if your energy provider is part of the scheme and:

  • you're a pensioner who receives the guarantee credit of pension credit
  • you fall into the 'broader group' of people that your energy supplier gives the discount to.

Each supplier has their own criteria for deciding who fits into the 'broader group'. You should check with your supplier to see if you can get it and apply directly to them. 

Visit the government's Warm Homes Discount scheme webpages for further information and links to your energy supplier's website.

Cold weather payments (UK-wide)

You may qualify for cold weather payments if you are on an income-related benefit, such as:

  • Income Support
  • Income-based Jobseeker's Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Universal Credit

and you have any of the following:

  • a child under five in your family
  • a child for whom you get child tax credits or income support with an extra amount for their disability

or you receive:

  • an extra amount for your own disability or for being over state pension age and you don't live in a care home.

You will receive an automatic payment if the average temperature recorded or forecast over seven days in a row in your local area is zero degrees Celsius (freezing) or less. You do not have to do anything to receive the payment. You can use the government's Cold Weather Payment tool to find out if your area is due to receive a payment.

Community care grants

Families on low income benefits in Scotland, Wales and Northern Ireland may be eligible for grants to help them live independently in the community.


Families can apply to their local authority for a grant from the Scottish Welfare Fund for one-off costs, such as a bed or cooker. Apply directly to your local council.


Families can apply for a grant from the Discretionary Assistance Fund (DAF), which gives payments to support vulnerable people to remain living independently. To apply, call the DAF on 0800 859 5924 or apply for a DAF grant online.

Northern Ireland

Families can apply for a Community Care grant to support you in times of extreme pressure.

To apply, complete the Community Care Northern Ireland application form. Once completed, return it to your Social Security or Jobs & Benefits office.

Other sources of financial help

Social services (UK-wide)

Social services departments may help with problems related to fuel bills or fuel supply or provide financial assistance to help a child. This could be a cash payment, a loan or payment in kind.

Grants from charities (UK-wide)

Some charities provide grants for heating costs, expenses or arrears to families with a disabled child. Our helpline can give you a list of grant-giving organisations.

Check your benefits (UK-wide)

Check that you're not missing out on benefits. See our benefits webpages for more information about main entitlements and sources of practical help. See our checklists of entitlement, Money Matters [PDF], for parents are carers in England, Scotland and Wales.

Going without heating? Join our Counting the Costs campaign.