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Contact a Family provides support, advice and information for families with disabled children, no matter what their condition or disability.

Looking for local support groups?
Groups provide parents of disabled children with essential practical and emotional support. We've gathered the details of some of these in your area. For the details of more local and national groups call our Wales team on 02920 396624.

Publications specifically for families in Wales
We produce a wide range of information for families in Wales on topics such as special educational needs, dealing with debt, and transition. There also some welsh language publications available in our online resources library.

Information requests for professionals
We support all types of health, government and social care professionals with specialist information on families of disabled children. Call 02920 396624 or email to find out more.

Our free workshops for parents of disabled children include workshops on building confidence, benefits advice and other information around your child. We also run family-friendly film days and creative workshops for children. Scroll down to find out more about our current events throughout Wales.

Training, talks and presentations
We have worked with social services, education and health agencies across Wales to consult with families of disabled children on local policy and practice. As well as training staff on all aspects of caring for a disabled child. Contact 02920 396624 to find out more.

Partnerships, policy and research reports
We work with partners and central government in Wales to make sure families of disabled children get a fair deal in government policies. We also have a wide range of research reports, we have commissioned. Browse our research section for a full list of Welsh reports.

Contact a Family Cymru E-bulletin
Contact a Family produces a regular Wales e-bulletin with up-to-date, local information for families. If you would like to receive regular copies of our e-bulletin, please sign up below. If you have news and events that you would like to share with us and other families, email cymru@cafamily.org.uk

Subscribe to the Contact a Family Cymru E-bulletin


To find out about Contact a Family Cymru are up to and whats going on in your local area and across Wales.

Go to www.facebook.com/contactafamilycymru and like our page and keep to update about our events and news from across Wales


Office address

Contact a Family Cymru, 33-35 Cathedral Road, Cardiff, CF11 9HB, 02920 396624 or 01978 351769

Local contacts

Richard Jones, email for national policy and campaigning. Monday-Friday.

Katherine Wyke, 01978 351769, call for information, Monday - Friday.

Email the Wales team at cymru@cafamily.org.uk.

News for Wales

New Social Services and Well-being (Wales) Act comes into law

On 6 April 2016, the Social Services and Well-being (Wales) Act came into force. It means that for the first time, there is separate social care legislation for Wales.

The new law aims to improve the well-being of people (children, adults and older people) who need personal care and support, and for carers who need support. This new law will directly affect families with disabled children in Wales.

Carers' assessments and eligibility

The Act imposes a duty on councils in Wales to assess the needs of carers who are providing or intending to provide care for a disabled child.

The Act removes the requirement in the previous legislation that carers should be providing a 'substantial amount of care on a regular basis' to have an assessment. This means families will be entitled to an assessment of needs as a carer regardless of level of need, the amount of care provided, whether or not the child cared for has had an assessment and even if the child has been considered ineligible for support. The Act also confirms there will be no upper or lower aged limit to being recognised as a carer.

Children with care needs

The Act will also affect the assessment and care process for children with disabilities and additional needs.

Under the Act, all children in need are eligible for a social care assessment, and importantly the Act states that there is a presumption that disabled children have needs for such care and support.

The needs assessment takes into account the outcomes the child would like to achieve and the outcomes their parents would like them to achieve, and determines whether care and support services can contribute to meeting these outcomes. The assessment will consider the child's circumstances, capabilities, any barriers to meeting their outcomes and any risks if they are not met.

Councils can combine a children's assessment and a carer's assessment if it is beneficial to do so.

Further information

Further information about the Act can be found on the Welsh Government website: http://gov.wales/topics/health/socialcare/act/ 

If you have specific questions on how the Act could affect your family, please call our freephone helpline.

Parent Support group information sessions

Contact a Family Cymru runs free information session on several topics: confidence at meetings, challenging behaviour, sleep, toileting, transition, growing up......

If you are part of a parent support group in North or Mid Wales and you would like a Contact a Family Cymru information talk, please email Kate Wyke at katherine.wyke@cafamily.org.uk.

Or if you are in South or West Wales email Richard Jones at richard.jones@cafamily.org.uk

If you are looking for a support group to join, please contact Katherine Wyke on 01978 351769.

Parent support group events 

If you are a parent who runs a support group in Wales or are considering starting a local group and would like information to help you get going, then please don't hesitate to contact us.

You can join our Local Group Network and we can provide you with factsheets, newsletters and respond to your group enquiries or you can contact us about holding an information event in your area. Just email Donna for further information at cymru@cafamily.org.uk

Local events

Find local services at


Our SENDirect service is a website where families of children with disabilities or special educational needs can search for and compare local support, activities and services.