Go back a step

West Midlands

Contact a Family provides support, advice and information for families with disabled children, no matter what their condition or disability.

In the West Midlands, we carry out our service through our regional office in Birmingham, home-based workers and volunteers. Working at a local and regional level, we have up-to-date information on local services and support for families. 

Our West Midlands team offers:

  • advice, information and support to help families find out what is available locally
  • workshops, events and opportunities to meet other families with disabled children
  • regular newsletters and ebulletins with useful information for families
  • guidance for support groups and forums to help them to reach and involve parents
  • resources for professionals help them point families to the right local services
  • workshops for professionals working with families.

We work together with government and voluntary organisations. We also take part in local and regional networks to shape policy and ensure the needs of families with disabled children are represented.

The team covers the whole of the West Midlands area including: Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Solihull, Staffordshire, Stoke-on-Trent, Shropshire, Telford and Wrekin, Warwickshire, Wolverhampton, Walsall and Worcestershire. 

Supported by Scottish power.


Office address

Contact a Family Midlands Team, Prospect Hall, 12 College Walk, Selly Oak, Birmingham, B29 6LE, 0121 415 4624, westmids.office@cafamily.org.uk

 Local contacts

Alternatively, you can either email helpline@cafamily.org.uk or call our freephone national helpline on 0808 808 3555 from 9.30am-5.00pm, Monday-Friday. Advisers can arrange an interpreter over the telephone if needed.

Local news

Online campaign guides

Worried about what is happening in your area regarding services for children with disabilities? Do you know of others who are keen to have their voices and concerns heard? Through our Every Disabled Child Matters (EDCM) campaign in England we have launched a range of online campaign guides to help supporters plan and deliver effective local campaigns on the issues most important in their local area.

The guides include '10 Steps to Campaign Success', which provides step-by-step advice along the campaign journey from thinking about the issue, planning a campaign and taking action, to thinking about what comes next. Other shortguides cover a range of practical topics such as setting up a local campaign group, meeting decision makers, using the local media and more.

The guides include video case studies with real campaigners and resources for supporters to use.

Take a look at the local campaigning guides

Beating the bedroom tax

In a recent article, Ten ways to beat the bedroom tax, in the Mirror and Sunday People, parents who feel their child's condition prevents them sharing a bedroom with a sibling were signposted to Contact a Family's template letters.

There are two letters:

  • one for those in social housing affected by the introduction of the bedroom tax (or removal of spare room subsidy)
  • one for those renting in the private sector under local housing allowance rules

See more on how we can help in our benefits section.

A new website for siblings of children with disabilties and special educational needs (SEN)

A new online service aims to provide information, advice and support to siblings of children with disabilities and special educational needs.

Youngsibs, the brainchild of UK charity Sibs, includes a moderated on line chat area and a letters section where siblings can receive personalised responses to their questions. For more information visit the website: www.youngsibs.org.uk.                        

Local events

Contact a Family Midlands team have organised a number of free workshops for parents and carers of disabled children.

We are always interested to hear what topics you would like us to provide workshops on. Contact the Midlands Office to share with us your ideas.

Events in the Midlands area

Free anti-bullying workshops for parent carers


Wednesday 7 October, 10am-2pm 
St Barnabus Church Centre, High Street, Erdington, Birmingham, B23 6SY

Tuesday 3 November, 10am-2pm
MAC Birmingham, Cannon Hill Park, Birmingham, B12 9QH


Tuesday 15 September, 10am-2pm
Saltwells Education Development Centre, Bowling Green Road, Dudley, DY2 9LY

Tuesday 27 October, 10am-2pm 
Ward House, Himley Park, Himley, Dudley, DY3 4DF

We're working with the Anti-bullying Alliance to help nine areas in England become Anti-Bullying SEN and Disability Champions.

As part of this programme, we are offering a free workshop for parents/carers of disabled children and those with special educational needs (SEN) who are concerned about bullying at school.

The workshop is for parent carers who want to learn more about bullying, the school's responsibilities and what parents can do to support their child.

Find out more about our anti-bullying workshops.

To book your place, ring Debbie Gordon on 0207 7608 8774. 

Activity clubs in the Midlands area

Kids Run Free

First Saturday of every month 9.00am
Jubilee Leisure Centre, Greenmoor Road, Nuneaton

Kids Run Free inspires the love of sport in young people of all abilities.  By organising free monthly races for children to promote happier, healthier lifestyles and providing a stepping stone into other sports.

They provide different length races for each age group and ability.  Children are inspired to beat their own personal best and many go onto take part in other sporting and running events.

For more information visit their website www.kidsrunfree.co.uk or email the Nuneaton race organiser.

Disability exercise club

Bloxwich Leisure Centre
Every Tuesday 4:00pm - 7:00pm Young Peoples Disability Group

£1 per session with a 'Move it!' card

For further information or to book a place for your child / young person please call Walsall health and fitness team on 01922 658 080.

Find local services at


Our SENDirect service is a website where families of children with disabilities or special educational needs can search for and compare local support, activities and services.