School transport inquiry

We've launched our biggest inquiry into school transport for disabled children, chaired by Caroline Ansell, former MP for Eastbourne.

We want to say a huge thank you to the thousands of you who responded to our call for evidence. We are now collating all the evidence and will publish the findings in the summer.

Join our campaign network to be the first to hear the results.

What's the school transport issue?

School transport is one of the top issues the Contact a Family helpline gets calls about. 

School transport is an integral part of a child's education. If a child can't get to school or has a stressful experience getting to school, they are not able to learn and take part in the school day like other children.

We know that school transport is an issue that varies across the country, so we want to build a clearer picture of the problems facing families with disabled children and look at the solutions.

What do we want to achieve?

  • To understand more about what the issues are, the scale of the problem and most importantly to identify the solutions.
  • To help parents understand their rights to school transport. Find out your rights on our webpages.
  • To raise awareness with government and in parliament about the issue and solutions.

What are we are doing?

The inquiry consists of four main elements:

  • Desktop research on local school transport policies.
  • A call for evidence. Please read about our evidence session in parliament.
  • Sharing our findings and recommendations with the government, transport providers and commissioners.
  • An information campaign for parents, including factsheets and template letters on how to challenge decisions. See our myth buster on school transport

How can you take part?

  • Although the call for evidence is now closed, you can still share your experiences or act as a media case study. Please email

What else are we doing

If you have been refused school transport or want to find out about your rights to school transport, please call our helpline for advice on 0808 808 3555 or read our school transport webpage.